TV power supply boards. I have a brand new 65" SUHD Quantum Dot Samsung TV (85 series) that is less than 2 weeks old and it's shutting off by itself. Finally, they asked me to get a technician but I need to pay because it is out of warranty. Laying Down Usually, unplugging and plugging back in does the trick, but even if you can’t get your Netflix app to work this way, there are plenty of other methods to try out. If software update pushed by Samsung kill your TV, it is your fault and you have to pay to fix it. The majority of Smart TVs have technical support via phone for free. That is why before you get annoyed with your TV, make sure to give your TV’s manufacturer a call. Wow, that is a good way make profit. Tends to happen more often and more frequently in the evenings. Sometimes, you will also receive a bonus for reaching them. This started about 6 weeks ago and is getting really annoying. I have changed HDMI ports and leads 3 times, unplugged sky q box and the problem is still happening, it’s safe to say the 4 days I have had skyQ haven’t been the best All the boxes are Motorola. You (Samsung) must be hearing and seeing online all the complaints about the sound cutting out with your TVs. Try to reset the TV. I've checked the timer, sleep and other clock modes and I don't see any settings that could be causing this. The TV may have outdated Software. AND how come the sound comes back once I play with the TV's diagnostics. 2. Help me out here. Because they all know about the certain issues regarding your smart TV. Just after two years. My Dad and I have the same model Samsung TV (probably not of the model Cowboys82x has) but my father's TV is the one that randomly … The two main reasons for a TV switching itself off are that a connected device has powered off or it is due to your settings. If all the above has failed to work, and you have checked and rechecked that the components attached to your TV ARE working properly, and have tried the reset and update options, you may have an issue with the TV itself.You could have a power board issue or other board issue. I’ve talked to both Samsung and your DTV techs , and have even changed the new 4K mini genie set top box, and all HDMI and audio patch cords. 1. If you're having issues turning your TV on, find out the causes and solutions for this issue. I'm using the TV with an Onkyo receiver and DirecTV and an Apple TV. My old TV from Sony lasted almost 9 years without an issue. I have another TV operating off of the Wifi box and it's sound is not cutting out. The bit rate of the movie may be high. My TV service cuts out arbitrarily (screen goes blank) for anywhere from 2 to 20 seconds. To fix a blank TV screen or find out if a board in your TV may be bad, try … If your TV is turning off by itself, there are a number of possible causes and solutions, depending on your TV and setup. I will never buy Samsung again. Any ideas. Maybe the Hard Reset, which involves restoring your Samsung TV to factory settings, is the only possible solution. Turn it off by pressing the Power button on the unit itself or on the remote. My tv keeps cutting out for a second and coming back on too! No problem with DVDs. If you're experiencing power cycling (the television is turning off and then turning on again repeatedly) with your Samsung Smart TV you may have a damaged device or just need to update it. This guide will help you figure out if your television is damaged or not. It is occurring both on my HD-DVR box as well as my standard STB. There may be several reasons why the USB is cutting in between playing the movies on the TV. Solutions: 1. 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