Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of buying or leasing a newBMW,MINIorMotorrad Bikein the UK. Your staff made all the difference. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . Start finding your perfect lease by search through the manufacturers we have on our website. BMW Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. Excellent Customer service by the team. Best wishes, BMW Park Lane. Our showroom is now open! Terrible customer service from the used car sales person. Good afternoon, thank you very much for your wonderful comments! Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . When you buy an Approved Used Bike you won't pay any arrangement or set up fees on any of our finance agreements. Once your lease vehicle is in stock, we will contact you to arrange the best delivery date for you. I said Dominique is an absolute asset to the team and I hope she gets her recognition for it. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. An introduction from us does not amount to independent financial advice. BMW Park Lane | 15,809 followers on LinkedIn. We use dedicated people and clever technology to safeguard our platform. Need a repair or looking for original BMW parts? Always a stress-free experience. All I ever was - was kind and patient. At least somewhere, where you wont be duped by the so called 'kindness'.Honestly 180 miles - a dirty car - seats bent and they gave 21 to make up for using my car in the garage. URBAN AUTOMOTIVE. Start your new life on two wheels with the BMW Rookie To Rider programme. The car is now water tight - I'm a very happy and dry driver! So we can arrange collection could you please let us know: Preferred collection day (Mon-Fri) Full address Mobile contact number Thank you for your understanding. Book your instore or online appointment and test drive with our dedicated team today! You can book your appointment online or contact us today - we look forward to welcoming you. 21. WARNING ( An old car sold as NEW ) Be very ..very careful when you are buying a car from BMW Park -Lane. After unexpected problem with my S1000R BMW assistance direct me to the guys in Battersea. Known as Master Hire Agreement, depending on what finance funder used this may be a hard copy or signed online using an E-Signature. Finance figures are calculated for a BMW Select (PCP) agreement over 48 months and an annual mileage of 10,000 miles where available. Will definitely recommend. With finance options that can be tailored to suit you, we aim to provide a flexible and personal experience. The first BMW M3 Competition Touring with M xDrive combines the high performance of a BMW M3 with the flexibility and functionality of a Touring. Find out more about how AdBlue works. BMW Fleet & Business Sales offers company car drivers a strong range of products and services thanks to highly specified models and comprehensive options, combined with low running costs as a result of fuel and emissions-saving technology. The level of attentiveness is simply second to none. All I can say as a woman I just felt that I was taken on a little ride. Yes, I bought during covid but the handover process was laughable. Buy $44,970 MSRP. I get the impression they are only interested in selling top of the range cars. You must do this within six months of our final response. 0 0. . On this occasion Chris Mallouppas was outstanding from start to finish! MARTIN DUNN General Manager BMW New, BMW i and Approved Used Sales. BMW Park Lane has an overall rating of 2.8 out of 5, based on over 16 reviews left anonymously by employees. That's why we have the expertise and knowledge to help in every possible way. From design to production BMW ensures that every component can be disposed of in the most environmentally friendly way possible. I ride an F900XR and used tour facilities twice. Great service. Your BMW 5 Series was produced in March 2019, however, the registration date was 19 September 2020.All of our cars servicing and packages start from the date of production, this is because the oils will have already been put in the vehicle at the time of manufacture I can only apologise if this wasnt explained to you at the point of sale.BMWUnited Kingdom. andrew carroll. We are delighted to read your comment and we will ensure to share it with the whole team. Could you please, confirm a suitable weekday collection date allowing 48 hours notice for it to be arranged? Hi Robert, Thanks for taking the time to leave us a 5 stars review! to friend. Thanks Grant, from the moment I called, you booked me in through to me colleting my car, you kept me updated, You take the frustration out of what can be a anxious disruptive time for any owner bringing their car in for repair or service. BMW Motorrad Park Lane. Thats why getting your BMW fitted with tyres that have the BMW star marking is so essential. Excellent communication. Terms and conditions apply. Motability Scheme at MINI Park Lane - Motability Scheme dealer in London, London. You can contact us by telephone, email or in writing and your complaint will be resolved in the shortest possible time by the appropriate person. This procedure explains how we will deal with any complaints. SO 48 HOURS NOTICE, COLLECT ON THURSDAY 02nd July. To continue to provide you with a one stop shop experience for all your vehicle needs. Motorcycles from BMW are the first choice when it comes to choosing a used vehicle. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. That's why our commitment to you is to maintain the highest possible dealership standards at all times, whether you are searching for a new or Approved Used BMW bike or are an existing owner. | We know the needs of BMW drivers are highly specialised. This process is known as Know Your Customer (KYC). Opening hours may vary on public holidays. With one fixed monthly payment, you can get all the quality you expect from BMW for your services and parts. Alternatively, contact the Apprenticeship Programme on 0845 234 0000. Also when I went to collect the car it was a state. Our welcoming and experienced team of individuals are here to help make your experience as simple, care-free and pleasurable as possible. 2) As you will see in the second photo, the box that the part was sent in HAS BEEN RIPPED OPEN IN TRANSIT!!. Registered No : 667783. Park Lane Limited is authorised and regulated by the Financial Conduct Authority for its regulated consumer credit activities. Please note, we will be unable to arrange delivery of your new lease vehicle without a completed agreement that has been checked and authorised. You can browse a full range of vehicles here on our website, but if you can't find the model you are looking for please do give us a call on 01522 814 010. Great service - great car. Avoid this flagship dealership. BMW Group Park lane are proud to be a 2020 supply Partners withbabylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you. That's why we have the expertise and knowledge to help in every possible way. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. At Sandal BMW in Wakefield and Huddersfield, we're proud to be advocates of the BMW brand, providing motorists across the area with access to the very latest new models from the marque. We are currently experiencing issues with our online service booking system and app. Email Address: mail@bmwparklane.co.uk. Park Lane No GB 610 6250 86. Good company benefits Good team and senior management support. BMW Park Lane are the only BMW UK owned Retailer in the UK. Check when your BMW needs a service with the BMW Icons Guide. 0370 700 5216. Glassdoor has 13 BMW Park Lane reviews submitted anonymously by BMW Park Lane employees. vitor gomes neves #45 mechanic. Registered Name: BMW Park Lane. Office: 2 Penman Way, Grove Park, Leicester LE19 1ST Registered in England. Thoroughly recommend. So, if there is a car you fancy leasing we will be able to source it for you. Well done Hussein and Tony! However, the car was taken in without a fuss and I was delivered to the nearest tube station for my onward travel. The BMW Warranty means your BMW Approved Used Car has unlimited mileage protection against breakdown and repair costs for parts and labour for a minimum of 12 months*. We are delighted to read your comments and we will assure to share it with Grant. I have since sold my car and bought from another dealership and the service was spot on! MEET THE TEAM. Companies can ask for reviews via automatic invitations. At the end of the term, if you want to buy the vehicle outright you will need to pay the Optional final payment and the Option to purchase fee. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. Book a test drive. Company Reg. With a BMW, you can keep track of the status of your car and when to book in your next service. Take centre stage with our BMW 8 Series offer. Parts: 01926 333888. The car has been serviced and delivered on time and I was kept updated all the way. Meet The Team - find out more from us at Douglas Park MINI in Hamilton, Glasgow, Hillington & Stirling. In other words, BMW Motorrad. Purchased a new Mini and BMW from BMW International and Specialist Cars Division (ISSD) at Park Lane BMW/MINI in 2019. Have I been tricked? BMW Group Park lane are proud to be a 2020 supply Partners with babylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you.. Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of . 667783. Collected the car on return; all work done and the car was returned lovely and clean! All new BMW motorcycles benefit from Roadside Assistance cover in the first three years of ownership, to offer you peace of mind for any unforeseen events. If you value your time, go to another retailer. Rating 5.0. Can you feel it? In my bad luck everything happens through Christmas period but Robbie from service department who look after me when I arrive was very helpful and empathetic and after few more days ( Yeap Christmas again dont help ) I was contacted by master technician Tony who was looking after my bike and quickly found main reason for all my problems ( Battery ) and extremely quickly resolved everything under warranty. Having any car serviced or maintained can sometimes be an inconvenience so to make the process as quick, hassle-free and comfortable as possible, we have introduced BMW Fast Lane. Our . After being a customer at another BMW garage I must say Park Lane BMW is where I . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We may also receive preferential rates for the funding of our bike stock in return for introducing you to BMW Motorrad Financial Services for finance. Diplomatic Finance: Simon Hillyer. Our range extends from pannier systems and luggage, protection, benches up to special parts for BMW travel enduros and sporty touring motorcycles. Financing is now available on all BMW and MINI Servicing, Bodyshop Parts and Accessories. Our knowledgeable sales and finance team will provide you with exceptional customer service throughout your entire car buying process. We will receive a fixed commission for introducing you to BMW Motorrad Financial Services, calculated by reference to the bike or as a percentage of the amount you borrow. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. Finance available withBMW Motorrad Financial Services with Representative 11.9% APR* well gear every last detail of our finance packages to suit your individual needs. Ref No. Jordan is a real gem. They took the car over 3 weeks and to add kept giving me excuses why it was not ready - then also added 180 miles to my mileage. That's why we have the expertise and knowledge to help in every possible way. . My point of contact was Jordan Mullan. NIKLAS WINKLER #45 DATA ENGINEER. Get in touch with us online or on the phone to book your visit. Best wishes. Park Lane | Authorised BMW Retailer. Good Afternoon, Thank you very much for your wonderful review! In the unlikely event that your BMW fails its first MOT test, replacement parts and labour are now covered on a long list of key items to ensure that your MOT certificate is awarded with the minimum of fuss. Every time I asked for my car - there was an excuse. Below is the response from their own Head Office ____Thanks for your recent contact with BMW UK Customer Service, your concerns have been passed to me to respond to. Registered Name: BMW Park Lane. Would recommend them with no hesitation. Very good and helpful service, friendly not pushy. Best wishes, BMW Park Lane. Super organised. Motorcycle Dealership. Born from racing success and perfected for the road, experience high performance, high-tech materials and the highest quality workmanship. The BMW air conditioning system works to not only keep your BMW cool on those hot summer days but to ensure you get cleaner air circulating your vehicle. Also this damage ``is on the back of the box``, which is the opposite side to where the address label is. . We were very happy with the service we got from him and BMW. We will be unable to process any lease without a credit check and subsequent credit approval. How about the wear and tear of my car. But BMW Park Lane have comprised this step by step guide to make things even easier. See for yourself where the fascination for BMW Motorrad comes from. I am well within my rights to ask what can be done. Sales: Faisal Janjua, Andrew Sabey, Charles Brook. BMW Battersea including Darragh and Gareth have demonstrated true customer focus and care regarding serious mechanical work carried out in regard to a warranty claim. Can't fault the dealer, long may the 5-star service continue. Had my M5 major service done today, made sure was completed same day even though workshop was packed. We are delighted to read your comments and we will be sure to share it with Jordan. Exclusive invitations to our latest events and product launches. Meet the Team. Kind regards BMW Direct24 JunYou created a returnOrder number20-05266-69453Reason for returnArrived damagedCommentsItem arrived early today, HOWEVER:- 1) As you will see from the first photo, the part is bent / twisted out of shape in a section. If I could give more stars I would. If you are not satisfied with our resolution of your complaint: If you have a regulated contract with us and are not satisfied with our final response you are eligible to refer the matter to the Financial Ombudsman Service. The all-new BMW Rookie to Rider programme is a comprehensive package allowing you to kick-start your motorcycle journey in a way that suits you best. You will have a 14 day statutory right to withdraw from the agreement. Retail customers only. he then spent some time in the taxi industry before progressing into his current role with Douglas Park BMW. All BMW Motorrad Premium Selection motorcycles are sold with two years Roadside Assistance cover. . Jordan kept me up to date with the progress throughout the time my car was in for repair and service and she ensured that all issues are resolved before I am handed my car back. Follow up and communication was spot on. BMW Park Lane; BMW Park Lane. BMW Group Specialist Sales Division Park Lane London. Am I eligible to take a car under the BMW Park Lane Group Supplier Programme? Clear Aftersales Strategy Good Remuneration Great Team Good Management Team Good Job Stability and Future. Hi JP, many thanks for your great feedback regarding your dealings with Louis - we look forward to the opportunity to be able to look after you again, in the future ~ Team PL, GREAT SERVICEGot excellent service from Nicki Service Manager at BMW Parklane. Visit or call us on 0370 700 5216 today. Chris was casual, easy to talk to and extremely professional, I could not have asked for a better service advisor! Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. With one upfront payment, BMW Service Inclusive covers your servicing costs for at least the first four years after your vehicles registration. Linda Hegarty is informative, super efficient and courteous. Hi Khalid, Thanks for taking the time to leave us a 5 stars review! Administration: Donna Baptiste. All rights reserved. Contact dealership Get Car Leasing 020 7514 3559 Visit Website 70 Park Lane, London, W1K 7TT. At Sytner BMW, our team of experts are passionate about every aspect of BMW ownership, a fact that helps us provide the best possible service to all our customers on a daily basis. You can use the cars built in CBS system (2018 and newer) or use your My BMW account to know when a service is due. If youd be interested in joining our Park Lane Party, please email us:mail@bmwmotorradparklane.co.uk. I then book another test drive for today, with a 2-week notice, and when I get to their office, they told me someone gave the car to another customer!? Would never buy from them again! I had a very good experience. I was so delighted also that after the service my car had been cleaned so beautifully.I highly recommend BMW and I have total confidence in all that they do.Thank you so much. Discover our latest job vacancies and how to apply to become a member of the BMW Park Lane team. Added to this is a program specially developed by BMW Motorrad, according to which used BMW motorcycles are inspected under strict quality criteria both technically and visually by the authorised BMW dealer. We are delighted to hear you had a great service by Jordan. As always amazing service from BMW Battersea! BMW Group Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. Full model search available (click here). Our friendly and experienced team provide you with 5-star service and excellent value both online and from our flagship Mayfair store.. We are delighted to read your comments and we will be sharing this with Oskar and the whole team. Visit us or call today on 0370 700 5216 for our latest offers. 0370 700 5216. If youd be interested in joining our Park Lane Party, please email us. Reg. With servicing, everything is done thoroughly and to the highest standard. 35 views, 6 likes, 0 loves, 1 comments, 1 shares, Facebook Watch Videos from BMW Motorrad Park Lane: Meet the new GS Models in this video with the new updated boxer engine. We also ensure all reviews are published without moderation. Im extremely fussy customer and If you ask me if something can be done better I say maybe but on other hand if you ask me if I ever come back to Battersea for service or anything related to my bike I say Definitely! Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars.
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